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Cpanel Webmail Login Roundcube Code Within 30
Roundcube login failed error can occur due to various reasons that include incorrect hostname, improper ports setup, mail directory incorrectly set, and so on.Here at Bobcares, we have seen several such Roundcube related issues as part of our Server Management Services for web hosts and online service providers.Today we’ll take a look at the cause for this error and how to fix it.What causes Roundcube login failed to occurBefore we get into the solution part, first let’s see what causes this error to occur.There can be different reasons for this error to occur that include improper ports setup, mail directory incorrectly set, and so on.The incorrect hostname can also be another reason for this error.Generally, the server requires an FQDN hostname configured and also wants it to be resolvable in DNS. If your account uses two-factor authentication, open your preferred 2FA app in your smartphone to retrieve the six-digit security code. Enter the six-digit security code within 30 seconds that the app provides.
Today, we saw the solution to this error. #/etc/init.d/cpanel restartUpdate the Maildir to whatever the system uses.For that, change Dovecot mail_location setting to mail_location = maildir:~/MailThen change Postfix home_mailbox setting to home_mailbox = Mail/Make sure to check the ports set in the mail server and reset it (if necessary):Also, open those ports in the firewall settings.In short, this error can occur due to various reasons that include incorrect hostname, improper ports setup, mail directory incorrectly set, and so on. #rm -f /etc/userdomains[# /usr/local/cpanel/scripts/updateuserdomains –forceFinally, restart the cPanel service using the command. Check hostnameLog into WHM > Main > Networking Setup > Change HostnameIn the DNS section, it will also ask to add an A record entry for it.Now run the following commands. If this is not available then it can lead to an error.For instance, the error appears as below.Our Support Engineers provide different ways to resolve this error.
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